
Resolution of complaints may require the submission of written documentation, as the Complaint Check List indicates. We will advise you if we need additional information as we process your complaint. Once the complaint package is complete, we will send you a confirmation of receipt of your complaint within five business days. It is important to remember that the Banking Department does not 3 free credit report Alabama act as the complainant's attorney. It also does not have the power to adjudicate or sit in judgment over complaints.
If a dispute turns on facts that do not involve a supervised entity's violation of a specific law or regulation (such as a matter concerning a bank's exercise of internal policies or guidelines) the Banking Department may not have the authority to obtain the relief a complainant is seeking. In that case, 3 free credit report Alabama the Banking Department will advise the 3 free credit report Alabama complainant about other ways to pursue 3 free credit report Alabama the complaint, such as through consulting a private attorney and/or initiating a court proceeding. Institutions not under New York State Jurisdiction The Banking 3 free credit report Alabama Department does not have the authority 3 free credit report Alabama to resolve complaints involving entities that are not under New York State jurisdiction. free credit report instantly Some institutions are regulated by federal government agencies. For example, commercial banks having the word National 3 free credit report Alabama or using the title N.A.
(national association) in their title, are organized under and subject to federal law.
Requests for information 3 free credit report Alabama or complaints concerning these national 3 free credit report Alabama banks should be directed to Office 3 free credit report Alabama of the Comptroller of Currency.
Savings banks and savings and loan associations having the word Federal in their name or which use the initials FSB (federal savings bank), FSA (federal savings association), FA (federal association) 3 free credit report Alabama or FSLA (federal savings and loan association) are regulated by the Office of Thrift Supervision, a federal 3 free credit report Alabama agency. credit report online Inquiries or complaints should be directed to Office of Thrift Supervision. Federally-regulated credit unions are similarly identified 3 free credit report Alabama by the word federal in their name. Inquiries and complaints concerning federal credit unions should be directed 3 free credit report Alabama to National Credit Union Administration. If the institution you are concerned with is located outside New York State or if you are unsure about the appropriate regulatory authority, contact the Consumer Services Division of the New York State Banking Department. Our staff will attempt to determine the appropriate agency to contact and your inquiry or complaint will be referred to that authority.
If you have a complaint about a 3 free credit report Alabama financial institution that is not regulated or supervised by the NYS Banking 3 free credit report Alabama Department, we will refer you and forward your complaint to the regulator of that institution. To determine if your financial institution is supervised 3 free credit report Alabama by the NYS Banking Department, please visit our list of institutions we supervise: http://www.banking.state.ny.us/supinst.htm If your institution is not on this list, it may be under the jurisdiction of one of the two following national bank regulators: Office of the Comptroller of the Currency Or, if your institution is not supervised by the NYS Banking Department or a national bank regulator, it may be under the jurisdiction of another states banking department. free annual credit report no credit card For a list of all state banking departments, contact: Conference of State Bank Supervisors Other Helpful Government Agencies If the Banking Department cannot resolve your complaint or answer your question, you may be able to obtain assistance from one or more of the following resources: You are entitled to one free credit 3 free credit report Alabama report per year from each of the three major credit reporting agencies.
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